Uptime Guarantees

LiteServer guarantees the following uptimes:

VPS Services:
Hardware and Network uptime: 99,9% on yearly base

Dedicated Services:
Network uptime: 99,95% on yearly base
Housing (power / cooling): 99,982% on yearly base

Colocation Services:
Network uptime: 99,95% on yearly base
Housing (power / cooling): 99,982% on yearly base

Exclusions are:
- Schedulded maintenance
- Suspension/termination caused by overdue invoices or TOS/AUP violations
- DDoS attacks
- Downtime caused by the customer itself
- Migration or up/downgrades


Uptime guarantees mentioned above apply on all stock / unmanaged services.
Custom SLA options are available on request.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Is there a looking glass available?

For network tests you can use the following options that are all hosted on our primary location...

Where are your test files located?

Test files are available on our looking glass pages. Please navigate to the link...

Which IP can I use to test your network?

You can use the following IPv4 and IPv6 addresses for testing purposes.Test IPv4:...

What is IPv6?

IPv6 is the successor of the existing IPv4 IP addresses. The internet is expending at a quick...

Cheat Sheet

In this Cheat Sheet you can find all details regarding free/optional services LiteServer...